Academic Progression FAQ

Excelsia College > Current Students > Academic Progression FAQ

Excelsia College is committed to providing the support and advice you need if you encounter academic or personal challenges in completing your studies.

Unsatisfactory Academic Performance Notification

Why have I received an Unsatisfactory Academic Performance notification?

If we think that you are struggling with your studies, we may send you an email to notify you that you are at risk of not meeting Excelsia’s academic requirements. This email is known as an Unsatisfactory Academic Performance (UAP) notification.

 

You will receive a UAP if you are a part-time or full-time student and you:

 

• fail over 50% of your credit point load, or

• fail the same compulsory unit more than once, or

• fail to meet any conditions previously imposed on your enrolment, or

• fail to complete the course in the maximum period allowed.

 

At Excelsia College we have three stages for UAP, please see below.

 

You can also read about monitoring academic progression in the Student Learning Framework and the Support for Students Policy.

Why have I received an Academic Warning?

Usually, this is sent to students who have failed over 50% (but less than 100%) of credit point load in a semester for the first time.

 

What do I need to do if I receive an Academic Warning?

You will be required to fill in the Academic Warning form, detailing what steps you intend to take to improve your academic performance. We encourage you to discuss this first with the Head of School to come up with a suitable strategy for your personal situation. This plan is referred to as a Preliminary Intervention Plan.

Why have I been placed on Academic Probation?

If we note that you are having genuine difficulties with your studies, we will place you on Academic Probation for a full semester. This includes instances where you:

• fail over 50% (but less than 100%) of credit point load in a semester for the second consecutive time, or

• fail 100% of credit point load in a semester for the first time, or

• fail the same compulsory unit for a second time.

 

What do I need to do if I am placed on Academic Probation?

You will need to follow the instructions and the conditions on the notification. If you are placed on Academic Probation, we encourage you to access our free support services, maintain attendance above 80%, and pass all units enrolled for the following semester. The conditions set out in your notification letter constitute an official intervention plan.

 

If you pass all enrolled units in the next study period, your Academic Probation will be removed.

 

IMPORTANT: If your progress does not improve after the next study period, your enrolment may be cancelled.

Why have I received a Show Cause notification (SCN)?

If we identify that you have been unable to maintain satisfactory progress in your studies for a prolonged or significant amount of time, we will send you a termination of enrolment letter, asking you to ‘Show Cause’ as to why your enrolment should be allowed to continue. This includes instances where you:

• fail over 50% (but less than 100%) of credit point load in a semester for the third consecutive time, or

• fail 100% of credit point load in a semester for the second consecutive time, or

• fail compulsory unit for a third time or more, or

• fail to meet previous Academic Probation conditions that have been placed on you.

 

What do I need to do if I receive an SCN?

You will need to carefully read and follow the instructions on the notification, requiring you to fill out and submit a response on the SCN form.

 

How do I respond to an SCN?

You must submit a response online within 10 working days of the date of the SCN email. If you fail to do this, you may be automatically excluded from your course.

 

Your submission should:

• describe any circumstances that impacted your ability to study and explain how these issues affected your studies

• explain why you believe your enrolment should be maintained

• include original or certified copies of any documentation that support the circumstances that impacted on you, e.g. doctor’s certificate, counsellor’s statement, statutory declaration.

 

If you submit documentation in a language other than English, it must be accompanied by a certified translation.

 

What if I can’t meet the submission deadline?

If you have experienced circumstances beyond your control and have documentation to prove this, you must contact the Compliance Officer at student.services@excelsia.edu.au within 10 working days of the date of the SCN.

 

What happens after I make my submission?

Your response will be assessed by the College’s Chief Academic Officer. A decision will then be made as to whether you will be able to continue your course, with or without conditions, or be excluded.

 

If you are allowed to continue your course, you will be placed on Academic Probation and must follow any conditions set out in your acceptance letter, taking advantage of the free support services available to you.

 

If you pass all of your units in the next study period, your academic status will return to good standing.