Excelsia College's response to COVID-19

Latest Update

We fully understand and appreciate that a number of colleagues, students and our community may be feeling worried, for themselves or for their friends and families.

The College is closely monitoring the development of the coronavirus (COVID-19) and is responding in line with the latest advice from the Australian Government and NSW Health. The health and safety of all students and staff is our primary concern. As the situation around COVID-19 continues to evolve, we are doing everything we can to ensure your safety and provide maximum flexibility with regard to your attendance and learning.

* The COVID-19 situation is changing rapidly therefore the communication you will receive may also change very quickly. Please visit the NSW Health website for the latest advice.

Key updates:

  • Currently the risk of infection on campus is still low, and the campus continues to operate normally as per the current Semester timetable.
  • Any confirmed case of COVID-19 will be excluded until they are medically cleared to return to the College.
  • The College will continue to update students and staff as new information becomes available. Please check your Excelsia email regularly to ensure you are aware of the latest updates.
  • Preventative measures on campus continue to be implemented including cleaning (twice daily), signage regarding hygiene practices and social distancing regulations, temperature checks before entry on campus and installation of hand sanitiser across the College.
  • We continue to adopt very good hygiene practices and avoid social gatherings, face-to-face meetings, touching and handshakes.
  • All overseas arrivals to Australia will need to self-isolate for 14 days as of midnight on Sunday 15 March.
  • Close contacts of a confirmed case of COVID-19 will need to self-isolate for 14 days since last contact with confirmed case.

We remain committed to offering you flexible study options. Given these unique circumstances we are taking additional adjustments to our study delivery to give your extra piece of mind:

As of Monday 16 March, we began offering classes online in addition to on-campus. Some classes (Drama and Music) will be unable to offer an online delivery due to their highly practical nature, so please consult the advice provided by your individual schools as to which units will be available in this manner

For units where lectures will be provided online, you have two options:

  1. Come to the College as usual and attend your class.
  2. Stay at home and do your class online via ExO and participate in the Zoom presentations.

Please Remember:

  • You still need to attend your class either online via Zoom or on Campus. The 80% attendance rule is still in place.
  • As a student you are expected to continue to engage with your studies, attend the lectures (either online or on-campus), read course materials and do assessments.
  • Lecturers will be able to monitor student activity on ExO, which keeps a record of student activity on the site, and this will also be used to monitor student attendance and engagement with the unit.

For classes offered online, your class will be recorded by the lecturer using Zoom. This allows students to join and participate in lecture presentation (also referred to in Zoom as a ‘meeting’

Each Zoom lecture will be started by a link provided by:

  • Lecturer posting the details in ExO
  • Lecturer emailing students
  1. Download the app here or sign up to Zoom with your student email address to create a free account. You should use your full name as your username in the account
  2. If you join the meeting without a Zoom account you may be prompted for a username - use your Student Number and full name to identify yourself. That way your attendance can be recorded.
  3. Remember to be respectful at all times during the online lecture, just as you would in class. Keep your video and microphone muted unless you are asked to activate these by the lecturer.
  4. Use the ‘chat’ or ‘comment’ feature to ask questions to the lecturer. You can make comments public for everyone to see, or private just to the lecturer.

You need to have access to a computer and the internet (either at home or at college).

If your internet is not working at home, you can also use your phone to dial into the lecture - a phone number will be provided by the lecturer with the Zoom link where this feature is available.

If you are unable to join an online lecture due to technical problems or otherwise, all lectures will be recorded and shared with students in a repository for easy access. Schools will provide instructions on how to access these.

If you have any further concerns, you should contact your Head of School.

In keeping with the Department of Health agency advice, please monitor for symptoms such as fever, coughing, shortness of breath or tiredness.

  • If you are unwell or concerned about your health contact your GP or a health professional. We suggest you call ahead, explaining your symptoms and recent travel history, rather than attend campus in person.
  • Overseas students can also call their private health insurance provider.
  • NSW Health has a free helpline, Health Direct, at 1800 022 222. Registered nurses are available 24 hours a day, seven days a week to provide advice when you’re not sure what to do – whether you should see a local GP, manage the condition in isolation, or go to an emergency department. (Calls are free from a landline; charges may apply from a mobile phone.)
  • The federal Department of Health has set up a 24-hour COVID-19 Health Information Line at 1800 020 080.

A reminder that The NSW Government and Study NSW continue to have a dedicated site to assist with the safety and welfare of overseas students.

You will find links for further support on the following areas:

  • Temporary crisis accommodation and housing
  • Mental health and wellbeing
  • Government services and support
  • Immigration and border arrangements

You can access these services by clicking here.

Excelsia College is prepared to navigate these challenging circumstances with everyone’s safety in mind. While our College continues to operate normally as per the current Semester timetable, we recognise you may choose to study or work from home.

If you have any further concerns, please feel free to contact Student Services:


We are confident that we can tackle whatever challenges this situation throws up as the inclusive and supportive community that we are.

We continue to pray for medical treatment for this virus and the people effected.