Academic Progression FAQ

Excelsia College > Current Students > Academic Progression FAQ

Excelsia College is committed to providing the support and advice you need if you encounter academic or personal challenges in completing your studies.

Unsatisfactory Academic Performance Notification

Why have I received an Unsatisfactory Academic Performance notification?

If we think that you are struggling with your studies, we may send you an email to notify you that you are at risk of not meeting Excelsia’s academic requirements. This email is known as an Unsatisfactory Academic Performance (UAP) notification.

 

You will receive a UAP if you are a part-time or full-time student and you:

 

• fail over 50% of your credit point load, or

• fail the same compulsory unit more than once, or

• fail to meet any conditions previously imposed on your enrolment, or

• fail to complete the course in the maximum period allowed.

 

At Excelsia College we have three stages for UAP, please see below.

 

You can also read about monitoring academic progression in the Student Learning Framework and the Support for Students Policy.

Why have I received an Academic Warning?

Usually, this is sent to students who have failed over 50% (but less than 100%) of credit point load in a semester for the first time.

 

What do I need to do if I receive an Academic Warning?

You will be required to fill in the Academic Warning form, detailing what steps you intend to take to improve your academic performance. We encourage you to discuss this first with the Head of School to come up with a suitable strategy for your personal situation. This plan is referred to as a Preliminary Intervention Plan.

Why have I been placed on Academic Probation?

If we note that you are having genuine difficulties with your studies, we will place you on Academic Probation for a full semester. This includes instances where you:

• fail over 50% (but less than 100%) of credit point load in a semester for the second consecutive time, or

• fail 100% of credit point load in a semester for the first time, or

• fail the same compulsory unit for a second time.

 

What do I need to do if I am placed on Academic Probation?

You will need to follow the instructions and the conditions on the notification. If you are placed on Academic Probation, we encourage you to access our free support services, maintain attendance above 80%, and pass all units enrolled for the following semester. The conditions set out in your notification letter constitute an official intervention plan.

 

If you pass all enrolled units in the next study period, your Academic Probation will be removed.

 

IMPORTANT: If your progress does not improve after the next study period, your enrolment may be cancelled.

Why have I received a Show Cause notification (SCN)?

If we identify that you have been unable to maintain satisfactory progress in your studies for a prolonged or significant amount of time, we will send you a termination of enrolment letter, asking you to ‘Show Cause’ as to why your enrolment should be allowed to continue. This includes instances where you:

• fail over 50% (but less than 100%) of credit point load in a semester for the third consecutive time, or

• fail 100% of credit point load in a semester for the second consecutive time, or

• fail compulsory unit for a third time or more, or

• fail to meet previous Academic Probation conditions that have been placed on you.

 

What do I need to do if I receive an SCN?

You will need to carefully read and follow the instructions on the notification, requiring you to fill out and submit a response on the SCN form.

 

How do I respond to an SCN?

You must submit a response online within 10 working days of the date of the SCN email. If you fail to do this, you may be automatically excluded from your course.

 

Your submission should:

• describe any circumstances that impacted your ability to study and explain how these issues affected your studies

• explain why you believe your enrolment should be maintained

• include original or certified copies of any documentation that support the circumstances that impacted on you, e.g. doctor’s certificate, counsellor’s statement, statutory declaration.

 

If you submit documentation in a language other than English, it must be accompanied by a certified translation.

 

What if I can’t meet the submission deadline?

If you have experienced circumstances beyond your control and have documentation to prove this, you must contact the Compliance Officer at student.services@excelsia.edu.au within 10 working days of the date of the SCN.

 

What happens after I make my submission?

Your response will be assessed by the College’s Chief Academic Officer. A decision will then be made as to whether you will be able to continue your course, with or without conditions, or be excluded.

 

If you are allowed to continue your course, you will be placed on Academic Probation and must follow any conditions set out in your acceptance letter, taking advantage of the free support services available to you.

 

If you pass all of your units in the next study period, your academic status will return to good standing.

Excelsia College > Current Students > Excelsia Online Portal

Excelsia online portal – login

At Excelsia College, one sign-in will give you access to three systems:

 

  • Excelsia Online (ExO)– Your online learning portal. All content and information relating to your learning and course units is found here, including the online helpdesk, library portal, and access to your other two main systems:

 

  • My Enrolment (Paradigm)– Your enrolment and administration portal. Use this to check your unit enrolment each semester, as well as see your unit fees and grades. You will find a link to this in the top navigation bar within your ExO
    Use the following details to login to your Paradigm account:
    Username: Your 10-digit Student Number
    Password: Your date of birth in YYYYMMDD format (e.g. 14 May 1980 is 19800514)

 

  • Student Email (Outlook). This is the primary source for all communication between Excelsia staff and students. You will find a link to this in the top navigation bar within your ExO dashboard. Once you have logged in to ExO, you can access your student email account through Single Sign-On (SSO). While studying at Excelsia, you are entitled to use the Office 365 software at no extra cost.

 

When you begin your studies at Excelsia College:

  1. Go to Excelsia Online (ExO)
  2. Click ‘Sign in with Office 365’ and type in your Office 365 username and password. This information was sent to your personal email address before the orientation.
    You can change your password from your Office 365 account, but your username will always remain the same. For instructions on how to change your Office 365 password please click here.

 

Lost or forgot your password:

It is important that you activate your Office 365 account once your account has been set up. This will allow you to self-reset your password in case you have forgotten or lost your password. For instructions on how to reset your password, please click here.

If you have not activated your Office 365 account and have forgotten your password, please contact it@excelsia.edu.au.

EXCELSIA COLLEGE. EVERYONE’S COMMUNITY.

Excelsia College expects all members of its community to treat one another with respect and dignity to ensure the campus is a safe space for all. Any form of sexual assault and sexual harassment will not be tolerated, and the College will ensure the provision of immediate and effective support to any member of the College community who discloses any incident of sexual assault or sexual harassment.

Sexual Assault occurs when a person is forced, coerced or tricked into sexual acts against their will or without their consent.

Sexual harassment is any unwelcome sexual behaviour that causes a person to feel offended, humiliated or intimidated. Sexual Harassment may include:

 

  • Staring or leering;
  • Unnecessary familiarity, such as deliberately brushing up against a person or
  • unwelcome touching
  • Suggestive comments or jokes;
  • Insults or taunts of a sexual nature;
  • Intrusive questions or statements about someone’s private life;
  • Displaying posters, magazines or screen savers of a sexual nature;
  • Sending sexually explicit emails or text messages;
  • Inappropriate advances on social networking sites;
  • Requests for sex or repeated unwanted requests to go out on dates; and
  • Behaviour that may also be considered to be an offense under criminal law, such as physical assault, indecent exposure, sexual assault, stalking or obscene communications.

Consent occurs when a person freely and voluntarily agrees to engage in a sexual act.

 

Consent cannot be given by people who are:

 

  • incapacitated due to intoxication or the influence of drugs;
  • incapacitated due to their age or intellectual capacity;
  • unconscious or asleep;
  • under threat of or actual force;
  • intimidated, coerced or threatened;
  • unlawfully detained or held against their will; or tricked or manipulated due to the person being in a position of trust into providing consent.

Video for consent https://www.youtube.com/watch?v=wpOGoXLUBxA&feature=youtu.be

Excelsia College has Support Officers that are specially trained to support anyone from the Excelsia Community that has experienced Sexual Assault and/or Sexual Harassment.

They are the first point of contact for this type of cases.

They will respond with the utmost respect and compassion and will provide the next steps moving forward including information about internal (counselling and/or chaplaincy) and external (Police and/or health services) assistance options and formal reporting mechanisms under the University’s misconduct and/or disciplinary processes.

 

SUPPORT OFFICERS

As respectful members of the Excelsia Community it goes a long way if we intervene to offer help to someone exposed to assault, harassment or any other type of harmful behaviours if it is safe to do so. Here’s how to become an active bystander.

 

Analyse the situation – If you notice harmful behaviour occurring, be aware of what and who is around you.

 

Understand there is a problem – Reflect on the actions you have seen and If you feel that the action was wrong, then you are probably right. Trust your gut and do something about it rather than ignoring the discomfort.

 

Take responsibility – We must try to help others who are being harmed. Unfortunately, many people are thinking that someone else will act and they diffuse responsibility. It’s important that you assume responsibility to act. We can all do something to help.

 

How will you help? – Decide what action you will take to intervene. Always remember to approach the situation safely and calmly. There are three broad types of bystander intervention:

Delegate – Contact someone more qualified involved. This could mean security or the police.

 

Distract – Finding a way to stop behaviour, without directly addressing it. Try to cause a distraction that will diffuse the situation. Examples of this could be asking the person being threatened to borrow their phone or spilling a drink.

 

Direct – Directly confronting the harmful behaviour with the person. It can involve calling out the person about the wrongful behaviour and telling them to stop. It is the most immediate way to intervene the situation.

POLICIES AND PROCEDURES FOR SEXUAL HARASSMENT

Sexual Assault and Sexual Harassment Prevention and Response Framework
LODGING A REPORT

If you have experienced sexual assault or sexual harassment and would like to report the incident, please click the ‘Report Sexual Assault’ button which will direct you to an online form to fill out. 

You can use this form if:

  • You have experienced a sexual assault/sexual harassment incident;
  • You have witnessed a member of the Excelsia College community being sexually harassed or sexually assaulted; or
  • A member of the Excelsia College community has shared their experience with sexual assault/ sexual harassment and has not conducted any further action.

You can complete this form anonymously or with contact details.

  • A report is anonymous when it does not include the name or contact details of the person who submitted the report. Having the report be anonymous may limit the amount of action Excelsia College can take after receiving the report.
  • Reports with contact details include the name and contact information of the person who submitted the report. If you are reporting on behalf of someone else, do not include the name and contact details of the person who experienced the inappropriate behaviour unless you have their permission to give their name.

For Staff: As a staff member, you can use this form to report the behaviour of members of the College or the public whose behaviour has affected staff or students. However, you cannot use this form to report other staff for behaviours other than SASH. If you want to report the problem behaviour of another staff member, you can discuss how to lodge a complaint with your supervisor or by following the Staff Grievance Procedure. Staff can also contact Human Resources via email or phone for confidential support.

 

WHAT HAPPENS AFTER SUBMITTING A REPORT?

Once you submit your completed form directly online by clicking the submit button the form will go to all the Support Officers to the email Respect@excelsia.edu.au. If you have submitted a form with contact details, a support officer will be in touch with you within 24 hours to assist you through the next steps of the process.

If you have further questions about submitting a report, you can speak with the Student Support Centre. To read about our policies and procedures regarding Sexual Assault and Sexual Harassment please read below.

 

EVERYONE’S COMMUNITY CAMPAIGN.

Preventing sexual assault or sexual harassment helps create a safer community. If you see someone in an uncomfortable situation, don’t hesitate to help them. It’s Everyone’s Community.

 

EVERYONE’S COMMUNITY

    

 

 

CONTACT TEQSA

 
If you are not satisfied with the way that the college handled your report, you can contact TEQSA at www.teqsa.gov.au

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Excelsia College > Current Students > Student Support

Student Support Centre

Overview

Through these core programs and other wellbeing activities the Student Support Centre contributes to the quality of student learning experience and their academic success. It seeks to decrease the College dropout rate and increase the diversity of students’ experience. Without effective student support, students that do not have an academic, emotional and social connection with the institution at cultural level are more likely to give up their studies.

 

Most services are available in person or online via video chat.

For more information see:

 

Student Wellbeing Framework

Student Learning Framework

Support for Students Policy

 

Academic Support

Academic Style Guide Preview | Excelsia College

 

Students that encounter academic difficulties may request the support of an Academic Advisor. A consultation session can be booked via ExO where availabilities of advisors are posted. A typical session involves understanding the issues presented and upskilling the student in their writing, essay formatting, referencing and other academic abilities required.

 

Sessions requested can be either in person or via online video chat for those traveling far or interstate.

 

Students on academic probation or identified as at risk of failure are referred to the Student Support Centre as per their intervention strategy developed by the Head of School. Before students are assigned to a plan it is essential the SSC understands the needs of the student. A 60-minute initial consultation with the Academic Skills Advisors will be conducted to ensure their level is matched with a particular service.

 

The student may be asked to participate in:
• Small Group Coaching
• Upcoming Workshops

 

Small Group Coaching
After an Initial Consultation, students will be referred to a small group which involves more specific course coaching. The small group size allows for maximum participation for students and peer learning engagement. Groups will be formed around courses and the upcoming assessments students must complete. Other materials that may be addressed include:

• An overview of academic skills
• Essay writing skills
• Presentation skills

 

Small Groups aim to meet weekly over a minimum of 6 weeks. The Academic Advisor will consider each group’s progress and readiness to progress after this duration.

 

Academic Skills Workshops
Various workshops conducted throughout the semesters and aligned with the rhythms of college academic needs. These workshops are aimed for groups of 20-30 students and participant numbers are increased as per needs basis. Students are encouraged to participate to increase their academic development. “At Risk” students may be referred to participate after an Academic Skills Consultation alongside their Small Group.
Key academic workshops throughout the year address:

• Referencing
• Plagiarism
• Argument building and critical thinking
• Foundational essay writing skills
• Study management (and general time management)

The Student Support Centre offers the development of language proficiency and assists students in meeting the College’s English language requirements. Overseas students who have achieved the required IELTS scoring may require further language support in addition to their academic requirements. The SSC desires to journey with students and provide support to ensure their language skills keep up with academic demands.

 

English Language Skills Consultation
Students requiring the development of their English language skills will be referred to the Student Support Centre by schools/programs as per their intervention strategy. The outcome of the consultation will determine which program and small coaching group the student enters.

 

Small ESL Group Coaching
Similarly to Academic Skills, after a consultation, students will be referred to a small group which involves more specific course coaching focused at ESL students. Groups are formed around the level of speaking and writing skills and the course the student is enrolled in. During the group they will address:

  • Critical Thinking
  • Overview of English language academic skills
  • Essay writing skills
  • Presentation skills

 

Small Groups aim to meet weekly over a minimum of 6 weeks. The English Language Skills Advisor will consider each group’s progress and readiness to progress after this duration.

Student Support

Counselling Session
The SSC is committed to supporting the social, physical and spiritual health and wellbeing of the College’s students. From time to time some students may experience difficulties in life that require professional guidance and support in navigating study, work, relationships and other mental health matters. Students may wish to make a self-referral to see a counsellor or they may be referred to the counsellor by schools/programs should it be required.

The service is confidential and includes Individual Counselling, Career Counselling and Group Work. Our counsellors are committed to helping students accomplish their educational and life goals by helping identify strengths and offering support where needed. We offer a safe, supportive and private atmosphere in which to discuss any concerns, and these services are available to all Excelsia College students at no cost.

Appointments can be sought through the request form on the Student Support section of ExO (Learning Management System) or at the centre. Information about appointments remains confidential. The college offers six free one-hour sessions per year (with special exemptions allowing up to ten sessions).

 

Mental Health Workshops
Key mental health workshops run to provide students with skills to help navigate and support mental health matters for their personal wellbeing and those around them. The Student Support Centre runs workshops/seminars on:

  • • Stress management
  • • Performance anxiety
  • • Understanding emotions
  • • Caring for those with depression
  • • Conflict resolution

The Gathering
Every Wednesday staff and students gather together for a chapel service called The Gathering. All students are welcome to participate and help serve the service in a variety of ways. The purpose of this time is to reflect, encourage and centre our lives around God as the people of God.


Kim Rodgers, our Mission Engagement Coordinator is accessible on campus from Tuesday to Thursday. This service is available to students that may wish to seek pastoral care or guidance by visiting the SSC or through the request form on the Student Support section of ExO or at the centre.

Kim Rodgers is available for contact on 02 9819 8839 or at kim.rodgers@excelsia.edu.au

The Disability Advisor is accessible in the Student Support Centre should students living with a disability require assistance. The Advisor journeys with the student during their studies to increase their skills, independence, personal growth and development through the provision of active support and their enhanced participation as a valued member of the Excelsia community. The Disability Advisor advocates for domestic students requiring disability services including access to government agencies. Overseas students are encouraged to contact the college prior to study. The Disability Advisor will then assess the requirements and communicate the support offered. Please note the SSC is not required to make adjustments based on disability needs where there is evidence that doing so would impose unjustifiable difficulty on the college.

Excelsia College desires all students to succeed beyond their studies and find fulfilling employment and career. The Career Service at the Student Support Centre supports Excelsia’s mission, to benefit the world by preparing graduates to lead in a range of professions, by helping establish career pathways and goals.

 

Career Advice Consultation
Students may request a consultation with the Career Advisor to receive individualised support and information on the next steps in their desired career. The consultation develops career goals, identifies potential obstacles and provides insights into chosen industries.

 

Career Workshops
Career workshops provide students with skills and insight in assisting them with their job search skills, planning careers, interview techniques and how to optimise engagement with modern platforms (e.g. LinkedIn). Students in their final year of study are encouraged to participate in these workshops.

The Indigenous Support Advisor is accessible in the Student Support Centre and functions to increase the success and wellbeing of Aboriginal and Torres Strait Islander students studying at Excelsia College. The Advisor provides support for Indigenous community members through regular contact, and liaison between staff and the Excelsia community. Aboriginal and Torres Strait Islander students receive advocacy, assistance and guidance in conjunction with necessary external indigenous services and activities within the college.

 

Support Available

 

Academic advice and advocacy
Advocacy is an important provision whereby Student Support – Indigenous Advisor can negotiate on the students behalf in a range of areas such as: assignment extensions; ‘show cause’; special consideration, academic progress and supplementary assessment.

 

Indigenous Academic and Equity Program (IAEP)
One to one tuition
Under the IAEP an Indigenous Australian student may access up to 2 hours per week (during the teaching period) to a maximum of 8 hours as approved through their application.

 

Group tuition
Tuition to a group of Indigenous Australian students may also be provided where more than one student is enrolled in a particular subject and have expressed a preference for group tuition.

 

Exam preparation
Up to 10 hours total additional hours for full-time students and 5 hours for part-time students may be accessed during the college examination period.

Student Service

Orientation is your first introduction to Excelsia College as a student. You’ll be provided with the necessary information and preparation for the commencement of your course, including:

  • Enrolment procedures
  • Financial information
  • Student ID cards (includes travel concession for those eligible)

Orientation also gives you the chance to meet the Excelsia College community through get-togethers, activities and events.

Go to Orientation page to find out more.

The weekly campus chapel, the Gathering, features talks from guest speakers, creative presentations, worship times and general announcements. Each faculty also has specific student chapels to foster a culture of learning and community.

Throughout the year, the College hosts many social events for students. Beginning with a Campus party at Orientation, we hope you see instantly why the Excelsia College community is so contagious!

During semester, look forward to activities run by the student council, including college-wide events and social nights, weekly gatherings and chapels, and BBQs.

Go to Event page to find out more.

The Student Representative Council (SRC) is an elected body representing students’ interests and promoting activities that benefit the College’s community. Students in each discipline, including international students, elect two student representatives who will work closely with their respective Head of Schools to articulate and implement a vision for enhancing student well being and resolving issues of concern whenever they arise.

Student representatives also assist Excelsia College leadership with activities to develop leadership skills, provide moral and spiritual direction for the student body, and support the mission, vision and values of the College.

It is important to enjoy your city and your campus without having to worry about your safety being jeopardised. Visit our Campus Safety page to find out more.

A variety of student accommodation is available in Sydney, whether it be a lodge, private renting or a home stay.

Student Housing is a great place to meet other students living in Sydney. Usually accommodation is in single bedroom/study or twin-share bedrooms with individual study areas. Meals are generally served in the dining room, and there are indoor and outdoor common areas. The Housing Supervisors provide meals and take care of general household management. For more information on Student Housing, contact the following organisations:

 

Robert Menzies College

Robert Menzies College (RMC) is a wonderful place to live. It is a diverse community of students in a similar stage of life.

RMC is located opposite the Macquarie University train station and is either a single train stop or a walk from Excelsia College.

RMC’s community consists of Australian and international students and has a variety of social events throughout the year. It is a university-based living and learning community with strong academic and pastoral support. Five Christian families live on site to provide support to students and RMC offers valuable opportunities for Christian leadership and service.

Accommodation for men and women comprises of 300 single bed, fully furnished rooms in six residential blocks. Students from all over the world help make up the friendly and welcoming community for which Robert Menzies College is known.

 

Your room @ RMC
All rooms include a single bed, desk, chair, storage cupboard, bookshelves, free internet and phone. Choose from private ensuite, shared gender-specific bathrooms, private kitchen, or shared kitchens.

 

Meals @ RMC
Options include fully-catered, semi-catered or self-catered. Packed lunches and late dinners are available.

 

Features @ RMC
Academic Tutors including in Academic English, pastoral support, non-denominational church on-site, social, cultural and sporting programs, free gym membership, scholarships available for local and international students, gated premises and study rooms. Recreation facilities including music room, billiard table, table tennis, foosball, volleyball court, TV with Foxtel and projector, laundries, dining room and courtyard with barbeque.

 

Benefits of Living on Campus @ RMC
• All bills included: i.e. no charge for electricity, water, local telephone calls or internet
• Free gym and pool membership at Macquarie University
• Safety and security with electronic swipe card entry
• Save on transport costs
• Friendly environment
• Focus on study and utilise academic support
• Free vacuum, linen and bathroom cleaning service
• Alcohol-free campus policy
…and much more!

To find out more about Living@RMC visit the website www.rmc.org.au

Excelsia College > About > Wellbeing and Safety > Campaigns and Events

Staff Campaigns

At Excelsia, we understand that many factors can influence and impact one’s wellbeing.

 

We also seek to look at what we can do now to protect and support our wellbeing and plan for current and future challenges.

 

This will look different from person to person, as a College we have been encouraged to consider developing a personal Wellness Action Plan.

Wellness - Plan to Be Well

Each year, our community rallies around the Annual 10,000 Steps Challenge.

 

  • From joining in teams to simulate and African Adventure (2019),
  • to joining as Departments to tally the most steps to claim the win (2020 & 2021),
  • to joining as one team to tally enough steps to walk from Excelsia, Sydney to the NSW Northern Rivers to raise money for those affected by the floods (2022)!
Steps Challenge 2022 | Staff Campaign
10,000 Steps | Staff Campaigns

We prioritise our physical wellbeing by challenging each other to regular physical activity each year.

 

Table Tennis Tournament

Ping Pong Tournament | Staff Campaign
Ping Pong Tournament | Staff Campaign

At Excelsia, we know that good Nutrition is a major contributor to good health, to unlock energy, and to help healthy sleep.

 

We also love to encourage each other and share our healthy signature dishes while we engage in fellowship over shared meals together!

Staff Lunch | Staff Campaign
Staff Lunch | Staff Campaign

Pizza & Picasso

We take time to collaborate and engage in relationships outside of the office and the classroom. Our recent Pizza & Picasso Day was a fun initiative to employ tenets of mindfulness as well as to relax and unleash more of our creativity at work!

Pizza Picasso | Staff Campaign
Pizza Picasso | Staff Campaign
Pizza Picasso | Staff Campaign

Archive

Red25 is a unique giving program by the Australian Red Cross Blood Service. They unite workplaces, community groups, schools and universities around Australia to save lives through blood donation.

 

Together, Red25 members work towards ensuring that 25% of Australia’s blood donations are secured. We can help them achieve this goal.

If you would like to give blood in the future we will be organising time slots every three months. Visit //www.donateblood.com.au/red25 for more information.

Congratulations to the Luo Tribe who won the 10,000 Steps Challenge. The winning team consisted of George Odhiambo, Beatrice Lorquet, Shiela Rendon and Rebecca Lang.

Five Teams competed in this challenge and as a staff we walked a total of 10,678,697 Steps in the space of 6 weeks. Well done to all the teams who competed.

Campus safety

Excelsia College is committed to ensuring the health, safety, and welfare of our staff, students, volunteers, visitors, and others at our campus. Our campus and facilities are safe places to visit, study, and work. However, please remember to take responsibility for your own actions and don’t put yourself or others at risk. Familiarise yourself with the College’s security and safety policies found in the Student Handbook. Please follow any relevant safety signs and directions.

 

  • •  Consider personal safety when travelling alone, at night and on public transport.
  • •  When walking around the College watch out for traffic and don’t be distracted by your mobile phone or other electronic device.
  • •  Ensure cars are locked and valuables removed.
  • •  Report incidents, hazards and other safety concerns to relevant staff.
  • •  If you become unwell while at the College use good cough etiquette, wash your hands frequently and seek medical attention.
  • •  If you have a medical condition that could impact on your health or safety while at the College, please disclose this to relevant staff members.
  • •  Take responsibility for your own actions and don’t put yourself or others at risk of injury or illness.

Safety around Sydney and Australia

When you arrive in Sydney, you will find it different to your home country or town so there will be a period of adjustment as you get used to your new environment. Australia is a safe country by world standards, and Sydney is considered a safe city. As you settle in, it’s a good idea to be more careful that usual until you understand the customs in this new environment.

 

One of the best ways to stay safe in a new country or city is to make friends with local people and ask their advice about what they think is safe. Orientation is a great time to meet others and make some friends at the College, so talk to your fellow students and learn from them. Staff at the College can also help with advice.

Personal safety – Take care – Be aware

Plan your movements
Walk

Walk Safely

  • Walk with a friend or stay with a crowd and keep in well-lit areas. Walk purposely and confidently.
  •  
  • Be wary of strangers on foot or in cars who ask for directions.
  •  
  • Call loudly if in danger. Carrying a personal alarm is a good idea.
  •  
  • Trust your intuition. It could protect you from danger.
  •  
  • Walking around the College watch out for traffic and don’t be distracted by your mobile phone, iPod, or other electronic device.
Travel

Travel Safely

  • Buses & trains: wait in open well-lit populated areas. Avoid isolated closed-in shelters and avoid waiting alone by knowing your timetable. On the train, avoid empty carriages and sit near other people on the aisle.
  •  
  • Taxis: phone for a taxi instead of hailing, record the taxi number, ask a friend to wait with you until the taxi arrives. Sitting in the back is a good idea.
  •  
  • Bicycles: it is the law that all cyclists wear helmets in Australia. If commuting at night, ensure that you use a bike light and wear bright clothes. Ensure your bike is locked when you leave it.
  •  
  • Cars: you must have a driver’s licence to drive in Australia. Your home country licence is ok if in English or you may also drive on an International Driving Permit. Once it expires, you will need to apply for a NSW driver’s licence to continue driving. When driving, you must carry your licence with you and show it to Police if they ask to see it. You must wear a seatbelt at all times. You should not drive if you have been under the influence of illicit substances. Ensure cars are locked and valuables removed.
Aware

Be aware of your surroundings

  • Report suspicious behaviour, incidents, hazards and other safety concerns to relevant staff.
  •  
  • Program College Security’s phone number (61 02 9819 8815) into your mobile phone.
  •  
  • Remember, most mobile phones will call 000 even when no credit is on the sim card.

Excelsia College > About > Wellbeing and Safety > Health and Safety

Health and Safety

At Excelsia, the safety and security of all members is very important on and off campus. The College is constantly aiming to improve your campus by removing safety risks and increasing security all around campus. If you do encounter a safety or security risk, please let the Work, Health & Safety Committee know by completing a hazard report down below. Other resources are available in the tabs below.

WHS COMMITTEE

The Work Health and Safety Committee (WHSC) is the major formal mechanism for consultation and cooperation between management and workers in promoting and developing measures to ensure a safe and healthy workplace. The Committee is comprised of management representatives, identified by the responsibilities of their duties and specific expertise, and at least as many worker members chosen to represent designated work groups. It reports directly to the Management Committee.

  • – Assisting in the worker consultation process;
  • – Developing, implementing and reviewing health and safety related policies, standards, rules and procedures;
  • – Reviewing accident, incident and injury statistics and details and developing strategies to improve the Institute’s performance, and
  • – Assisting in communicating with, and educating workers in, health and safety matters.

The Committee will consist of:

Management representatives based on their area of responsibility;

  • – A member of the Board of Directors, and at least 5 worker representatives based on designated work groups;
  • – The Committee will be chaired by the elected employee representative and a secretariat service will be provided by Manager of People and Culture (or equivalent);
  • – All Health and Safety Representatives are automatically included as worker representatives on the Committee.
 
WHSC Members and Representatives
WHSC Excelsia Committee

Roles and Responsibilities

Each member of the College has an important role when it comes to Workplace Health & Safety. Make your campus safer.

 

Chief Executive (CEO)

Chief Executive (CEO) is, along with the Excelsia College Directors, the “Person conducting a business or undertaking” and has the ultimate responsibility for ensuring, so far as reason ably practicable, that the College satisfies all legislative requirements as an employer and provides a safe and healthy workplace. This includes showing a strong commitment to health and safety and ensuring health and safety is an integral part of business planning. The CEO has delegated some strategic and operational responsibilities in relation to health and safety.

 

Board of directors

The Board of Directors have the delegated responsibilities of:

– Providing and maintaining a safe and healthy working environment;

– Providing adequate facilities including first aid services;

– Providing safe access to and from the workplace;

– Providing necessary information, training and supervision to allow workers to perform their work safely, and

– Developing the Work Health and Safety Management System (WHSMS) in consultation with workers and/or their chosen representatives.

 

Director of People and Culture

Specific responsibilities attached to this position include:

– Secretariat service to the Work Health and Safety Committee;

– Overseeing the development, implementation and evaluation of health and safety related policies, procedures and practices;

– Submitting all relevant documents to the Chief Executive, and

– Providing staff with health and safety related information and training as necessary.

 

Work Health and Safety Committee

The Work Health and Safety Committee (WHSC) is the major formal mechanism for consultation and cooperation between management and workers in promoting and developing measures to ensure a safe and healthy workplace. The Committee is comprised of management representatives, identified by the responsibilities of their duties and specific expertise, and at least as many worker members chosen to represent designated work groups. It reports directly to the Management Committee.

The Committee has been charged with:

– Assisting in the worker consultation process;

– Developing, implementing and reviewing health and safety related policies, standards, rules and procedures;

– Reviewing accident, incident and injury statistics and details and developing strategies to improve the performance of the College, and

– Assisting in communicating with, and educating workers in, health and safety matters.

The Committee will consist of:

Management representatives based on their area of responsibility;

a member of the Excelsia College board of directors, and at least 5 worker representatives based on designated work groups.

The Committee will be chaired by the elected employee representative and a secretariat service will be provided by Head of Human Resources (or equivalent).

All Health and Safety Representatives are automatically included as worker representatives on the Committee.

 

Managers

Managers are responsible for:

– Consulting with workers on health and safety matters;

– Ensuring that everyone in their area understands and adheres to health and safety procedures;

– That hazards are identified and appropriately managed;

– That all workers have the knowledge and skills to work safely;

– That protective equipment is provided and used where necessary;

– That health and safety issues are integrated into all planning and considered in purchasing goods and services;

– Ensure incidents, accidents and near misses are reported, and

– Ensure that relevant records are maintained.

 

Management Committee

Senior Executives are “officers” for the purposes of health and safety and must exercise due diligence to ensure that Excelsia College (across the School) complies with its health and safety duties.

Within their Division they have the responsibility to:

– Establish a work culture that focuses on creating the healthiest and safest workplace possible;

– Actively support health and safety strategies;

– Support and participate in hazard inspections;

– Incorporate health and safety into business planning;

– Take practical steps to ensure that workplaces effectively apply a risk management approach to hazards;

– Foster a culture of reporting incidents, accidents and dangerous occurrences and that appropriate action is taken;

– Ensure all workers get proper training, and

– Review reports submitted from the Health and Safety Committee.

 

Workers

All workers are expected to:

– Meet any specific health and safety responsibilities attached to their roles;

– Not place themselves or others at risk through their actions or omissions;

– Follow all reasonable instructions, policies and procedures and use provided protective equipment, and

– Report all accidents, incidents and hazards to their manager.

 

Students and visitors

All non-employees must comply with all relevant policies, rules, procedures and other guidelines.

Visitors must also comply with any reasonable instructions given to them by the Excelsia College representative escorting them through the workplace.

Wellbeing and Consultation

It is important you maintain your health and wellbeing while you are at the College. Here are some tips and reminders for you.

Get Healthy at Work

is an important new NSW Government initiative that aims to help improve the health of working adults by focussing on:

  • Healthy eating
  • Healthy weight
  • Physical activity
  • Active travel (i.e. walking, cycling, public transport to work)
  • Smoking
  • Harmful alcohol consumption

Beyond Blue

beyondblue is working to reduce the impact of anxietydepression and suicide in the community by raising awareness and understanding, empowering people to seek help, and supporting recovery, management and resilience.

Managing eye health in the workplace

Screen based users are encouraged to follow simple steps to reduce the risk of vision strain:

  1. Give it a rest: Every 20 minutes, take a 20-second break and look at something 20 feet (6 metres) away.
  2. Size up: Increase font size to use SBE at a comfortable distance for the eyes.
  3. Sharpen up: Better resolution offers greater clarity and usually more comfort.
  4. Reduce glare: Try to reduce glare where possible and ensure lighting is not directly behind or in front of your head.
  5. Look down: A computer monitor or hand-held device can be positioned slightly below eye level.

Manual Handling

Procedure for Manual Handling

Consultation

Excelsia College consults with staff and students by talking to them about health and safety issues, providing them with relevant information, giving them an opportunity to express their views, involving them in decision making and letting them know the outcomes of decisions that affect them.

This is done mainly through the Work Health and Safety Committee (WHSC).

Resources

WHS Contacts

WHS / Mental Health First Aider

Cameron Lyon – 9819 8881

Beatrice Lorquet – 9819 8853

Kerrie Preedy – 9819 8835

Mark Seton – 9819 8821

 

WHS / First Aid Officers

Anthony Semaan – 9819 8846

John Leung – 9819 8854

Rachel Thompson – 9819 8801

Kathryn Honor – 9819 8851

Cameron Lyon – 9819 8881

Joanne Ng – 9819 8885

a table of first aid staff from Excelsia College

Excelsia College > About > Wellbeing and Safety > Problem Behaviour

Problem behaviour

The College encourages the immediate identification of any of the behaviours listed below so that we can respond with support and if necessary, intervention as early as possible. Minimising the risk to those demonstrating the behaviour and anyone impacted by it is something we aim to address immediately. If you ever see these types of behaviour, please let Student Support Centre know. 

Stalking

Stalking is “any unwanted, repeated and continuing contact which directly or indirectly causes a person to feel threatened, harassed or intimidated.”

Suicidal behaviour

“Suicidal behaviour or suicidality is a comprehensive concept including suicidal thoughts, attempts and completed suicides.”

Non-suicidal self-injury

“Non-suicidal self-injury is where the self-injury is not intended to result in death (also termed as self-harm, self-mutilation, cutting and parasuicide).”

Family violence

Family violence looks like “violent, threatening or other behaviour by a person that coerces or controls a member of the person’s family (the family member), or causes the family member to be fearful”

Threats

Threats can be “a statement that expresses an intention to commit harm or evil to someone who does not do what is told”

Harassment, bullying or discrimination

• Discrimination means being treated unfairly or not as well as others because of a personal characteristic like age, gender, race or disability.
• Bullying is repeated verbal, physical, social or psychological abuse that creates a risk to a person’s health and safety (including mental health).

Unacceptable behaviour in the workplace

“actions, words or physical gestures that could reasonably be perceived to be the cause of another person’s distress or discomfort.

 

The College defines behaviour as being unacceptable if:

• It is unwanted by the recipient.

• It has the purpose or effect of violating the recipient’s dignity and/or creating an intimidating, hostile, degrading, humiliating or offensive environment, and

• Having regard to all the circumstances, including the recipient’s perception, it was reasonable for the behaviour to have that effect.

If you ever see any of the behaviours mentioned above on campus and it is affecting you, please feel free to contact the Student Support Centre 9000 9621.

The SSC has two wonderful counselling interns who have completed all theoretical training and are ready to support you. We also have more experienced counsellors who an intern counsellor might refer you to, should they consider it necessary for your wellbeing. All appointments are confidential and free of charge.


If you are unable to reach the SSC below are some alternative contacts to consider.

BEYOND BLUE SUPPORT SERVICE: 1300 224 636

MENTAL HEALTH LINE: 1800 334 673

PANDA: 1300 726 306

Excelsia College > Current Students > Student Administration Forms

Forms for current students and graduates

Important forms that will be useful during your study at Excelsia College can be found on this page and at the registrar’s office on campus.

Current Students

Purpose: To be used when you require an extension on an assessment task due to exceptional circumstances.

Eligibility:

  1. Medical (with a Medical Certificate as supporting evidence)
  2. Bereavement (supported by funeral or similar notice)
  3. Official (evidence of studies being significantly interrupted by court, jury duty, immigration requirements, or similar official business over the timing of which the student has no control); and
  4. Unforeseen circumstances of a serious nature (beyond a student’s control, for which the student is not responsible, and which will prevent the student from timely submission of an assessment task).

Approval: This form needs to be submitted 3 DAYS BEFORE the due date of the assessment for approval by the Head of School.

 

REQUEST NOW

Purpose: Use this to formally appeal the result of an assessment task.
Eligibility: Any current student enrolled in a unit who wants to appeal the result of an assessment task.
Approval: Prior to submitting an Appeal of Assessment Grade, students must have first attempted to resolve the matter with their lecturer / tutor (Stage 1). Most appeals should be resolved at this stage.
If the matter cannot be resolved at Stage 1, a Stage 2 Appeal of Assessment Grade form can be submitted, which will be assessed by the relevant Course Coordinator / Convenor.
If the matter is still unresolved, a Stage 3 Appeal to Head of School can be submitted, which will be assessed by the relevant Head of School.
Further information and timeframes are included in Section 5.2 of the Student Grievance Framework, and it is important that any appeal follows the required steps, otherwise it may not be assessed.

 

Stage 1: Resolution with Lecturer/Tutor

 

Stage 2: Appeal of Assessment Grade

REQUEST STAGE 2

 

Stage 3: Appeal to Head of School

REQUEST STAGE 3

Purpose: To be used on the front of assessments when submitting.

 

DOWNLOAD ASSESSMENT TITLE PAGE

Purpose: To be used when your personal details change, including:

  • Address
  • Phone number
  • Email
  • Emergency contact
  • Visa status
  • Name

Eligibility: Any Excelsia student who needs to update their details.

Processing Time: 10 business days.

 

REQUEST NOW

Purpose: This form is used to submit an application for an extension of your eCoE (Confirmation of Enrolment.)

 

Eligibility: Overseas Students only.

 

Processing Time: Please allow up to 10 working days for your request to be processed.

 

Important Information: It is recommended that you do not apply for an extension until your most recent grade results have been published.

If you are applying for an extension due to Leave of Absence or Reduced Study Load, make sure you have a copy of your approval letter ready to attach.

An eCoE extension cannot be provided if you currently have outstanding fees owing to the college. You will be required to attach a copy of your current Statement of Fees showing that all payments are up to date and you have no fees owing. Please be sure to obtain this prior to completing this form.

 

REQUEST NOW

Purpose: To be used if you wish to completely withdraw from your course and cease studying at Excelsia.

Eligibility: Any Excelsia student who wishes to withdraw from their course.

Approval: It is expected that you have first discussed your potential withdrawal with the Head of School.

Processing Time: 5-10 business days

Read Students enrolment Variation Policy

 

REQUEST NOW

Purpose: To apply for credit of equivalent studies completed within an accredited higher education degree. Please DO NOT use this form if you are applying for RPL (Recognition of Prior Learning).

Eligibility: Any student enrolled into an Excelsia College course with supporting documents:

  1. Certified copy of academic transcripts
  2. Unit outlines, including descriptions of assessment tasks and learning outcomes achieved

Approval: Must be submitted BEFORE Friday, Week 1 of the semester that credit is being sought.

Overseas Students: It is a condition of your visa that you be enrolled in full-time study. Even though you may receive credit, you must still enroll in a full study load each semester until you finish your course. Please consider any visa implications before you apply and accept credit to be awarded into your course of study.

 

REQUEST NOW

Purpose: To defer the start of your course.

Eligibility: A student who has accepted their offer but has not started their course. You may defer up to TWO semesters (12 months total). If you have started your course and wish to take leave, please complete the Leave of Absence request form.

Overseas students: You may defer the start of your course for up to ONE semester (6 months).

Processing Time: 5-10 business days

Read Students Variation Policy

 

REQUEST NOW

Purpose: To be completed when an incident occurs on the Excelsia College campus, or any official Excelsia College activity off-campus.

Eligibility: Anyone who witnesses an incident. Please complete and send to the Excelsia College Manager of People and Culture within 24 hours of the incident occurring.

 

REPORT NOW

Purpose: To be used to request a leave of absence from your studies after already beginning your course.

 

Eligibility: A current Excelsia student who has already started their course.

 

Overseas Students: A leave of absence (otherwise known as a suspension of study) may result in your CoE being cancelled during the period that you are on leave. An approved leave of absence will have implications for your overall course completion which may have further implications on your student visa, requiring an extension. Any visa extension is done so at the student’s own cost.

 

Approval: Making this request is NOT a guarantee that leave will be granted. It is expected that you will maintain your enrolment in your course until you have confirmation that your request has been approved.

 

Please note: If applying on the basis of medical injury or illness, including mental illness, you must submit a completed Medical Impact Report (found on this page) with your application. Applications without this will not be processed.

 

Processing Time: 5-10 business days

 

Read Students Variation Policy

 

REQUEST NOW

Purpose: To be used when making an application on the grounds of medical illness or injury. This includes mental health illness.

This form should be completed by your treating Specialist Medical / Health Practitioner and attached to your application.

 

Please note: This report should not be completed by a GP. Only reports completed by Specialist Medical / Health Practitioners will be accepted.

 

Associated Forms: This report should be used when making any of the below applications based on medical grounds:

  • Leave of Absence
  • Reduced Study Load
  • Special Consideration
  • Student Grievance
  • Short-Term Leave

 

DOWNLOAD REPORT NOW

Purpose: To be used to request a copy of your official transcript. If you wish to receive a summary of your results, please email Student Services (student.services@excelsia.edu.au)

Eligibility: Any current or previous Excelsia Student who needs a copy of their official transcript.

Approval: There is a $50 fee. Please see the form for costs for additional copies & international postage. Graduands receive a copy of their transcript free of charge when they graduate.

Processing Time: 10 business days

REQUEST NOW

Purpose: To submit a request for an official letter on College Letterhead. Letters include an Enrolment Letter, Holiday Letter and others.

Eligibility: A $15.00 administration fee is applicable and can be paid by PayPal after completing the form. Also, any additional postage, if required, will be at the cost of the student.

Processing Time: 5-10 business days

REQUEST NOW

Purpose: To apply for Recognition of Prior Learning (RPL) for equivalent learning completed outside of formal education and/or training systems. This is NOT an application for credit for previous accredited studies.

 

Eligibility: Please ensure you have all supporting documents before submitting this application. An example list of documents can be found at the top of the form.

 

Overseas Students: Please consider any implications this application may have on your CoE or visa.

 

Approval: Applications for RPL must be submitted BEFORE Friday, Week 1 of the semester that RPL is being sought. Applications received after this time will not be considered.

 

REQUEST NOW

Purpose: To request a reduction to your study load.

 

Eligibility: Students who are of good academic standing and who satisfy the criteria of compassionate and compelling circumstances. If applying based on medical reasons you must show evidence from specialist doctors and/or physicians.

 

Approval: Requests will only be granted at the discretion of the Registrar after seeking advice from the relevant Head of School and/or the Chief Academic Officer.

 

Please note: If applying on the basis of medical injury or illness, including mental illness, you must submit a completed Medical Impact Report (found on this page) with your application. Applications without this will not be processed.

 

Processing Time: 5-10 business days

 

Read Students Variation Policy

 

REQUEST NOW

Purpose: Use this form to request access to personal information held by Excelsia College Administration.

 

Approval: There may be instances where you will be denied access, for legal reasons, in which case you will be notified of the reasons.

 

REQUEST NOW

Purpose: To be used to request a transfer from your existing course to a new one at Excelsia College.

Eligibility: Any current Excelsia College student who wishes to request a transfer to a different course. Requests need to be made prior to the new course starting.

Approval: This is a request ONLY. Please consult with your current Head of School and the Head of School of the new course prior to completing this request.

Processing Time: 5-10 business days

REQUEST NOW

Purpose: To be used to request a refund for fees or other monies paid to Excelsia College.

Eligibility: If this request is because you are withdrawing from your course, you MUST complete the course withdrawal form first.

Approval: This is a REQUEST ONLYYou are not entitled to a refund until your request has been reviewed and approved. If approved, you will receive a confirmation notice from Excelsia College informing you of this with any further details necessary.

 

Processing Time: 5-10 business days and payable within 30 days.

 

Read Request for Refund Policy

 

REQUEST NOW

Purpose: To be used if you need to take a short break of up to 10 business days during a compulsory study period, or if you intend to return to Australia 3 or more (up to 10) business days late after the start of a semester. Examples of acceptable reasons can be found in the form.

 

Eligibility: A current Excelsia student who has already started their course.

 

Approval: Making this request is NOT a guarantee that leave will be granted. It is expected that you will maintain your enrolment in your course until you have confirmation that your request has been approved.

Please note: Any classes that you miss while on approved short-term leave will still be counted as an absence. If this absence results in your attendance rate falling below 80%, you will be required to apply for Special Consideration, otherwise you may risk failing your units of study.

 

Processing Time: 5-10 business days

 

REQUEST NOW

Purpose: To be completed if you have received notice of suspension and have been asked to ‘Show Cause’ to continue your enrolment.

Processing Time: 5-10 business days

Read Academic Progress Monitoring Intervention Policy

 

REQUEST NOW

Purpose: To be completed if you would like to be considered for special consideration for a specific unit.

Approval: Special consideration forms are reviewed by your School and/or the Chief Academic Officer. Please allow up to 10 business days for a response.

Please note: If applying on the basis of medical injury or illness, including mental illness, you must submit a completed Medical Impact Report (found on this page) with your application. Applications without this will not be processed.

 

REQUEST NOW

Purpose: To be used for the following purposes:

  • To replace lost student ID card
  • To renew student ID card

Eligibility: A current Excelsia student who has started their course. A $50 fee is applicable and can be paid by PayPal after completing the form.

Photo requirements:

  • Plain, light-colored background (e.g. white, cream)
  • Appropriate brightness and contrast
  • Consistent lighting (no shadows across or behind the face)
  • Photo of head and shoulders only
  • Your face must be looking straight at the camera, not tilted sideways or up or down

Please note: For security reasons no postage is available for student ID cards. The ID cards should be collected from the campus in person.Processing Time: 10 business days

 

APPLY NOW

Purpose: This form provides a mechanism for addressing both academic and non-academic grievances arising out of any situation or process affecting the student.

Eligibility: Current or potential Excelsia College students.

You will receive an initial response from a staff member to acknowledge the receipt of your grievance within 5 working days. There are 3 stages to the grievance process.

Please see the Student Grievance Framework

Please note: If applying on the basis of medical injury or illness, including mental illness, you must submit a completed Medical Impact Report (found on this page) with your application. Applications without this will not be processed.

Processing Time: Varies depending on the stage of the grievance – please refer to above framework.

REQUEST NOW

Purpose: All students undertaking a Higher Education Course require a Government issued Unique Student Identifier (USI) number, which must be submitted to the College.

Eligibility: All students

Processing Time: Please allow up to 10 working days for your request to be processed.

Important Information: 

  • If you do not have a USI, you can create one through the Australian Government’s USI Student Portal.
  • If you have only one name (i.e. you don’t have a first name and a last name), please select the ‘No, I only have one name’ option in the personal details section.
  • If you have a USI from a previous institution, you do not need to create a new one. Please submit the one you were previously issued.

REQUEST NOW

Purpose: Use this form to request a variation to your enrolment. This includes where you wish to replace a unit you are enrolled in with a different unit, enrolling in units above a standard full-time load, or enrolling in a unit without the required prerequisite / corequisite.

Eligibility: Any student wanting to add and/or withdraw from a unit. You are encouraged to discuss your personal circumstances and academic progression with your School prior to submitting a Variation to Enrolment, noting that it is only in exceptional circumstances that an application to add a unit will be considered after the teaching period has commenced.

Approval: All requests will remain pending until approval is confirmed by the Registrar’s office. Confirmation will come via email.

Processing Time: 5-10 business days

 

REQUEST NOW

Booking Forms

Purpose: Use this form to book the theatre/auditorium. You will receive an email to confirm the availability of your request.

 

Eligibility: Staff and student of Excelsia College. Bookings should be made at least TWO WEEKS prior to ensure enough time is given to process the request and arrange for necessary equipment.

 

Processing Time: 3 business days

 

BOOK NOW

Purpose: Use this form to book film kit and music equipment. You will receive an email to confirm the availability of your request.

 

Eligibility: Staff and student of Excelsia College. Bookings should be made at least TWO WEEKS prior to ensure enough time is given to process the request.

 

Processing Time: 3 business days

 

BOOK NOW

Purpose: Use this form to book a classroom or a meeting room.

Eligibility: Staff and students of Excelsia College. Former staff and students may not book rooms using this form.

Please send a request by email to facilities@excelsia.edu.au. Please note that this booking form will allow you to book a classroom or a meeting room up to 180 days in advance. Please read the detailed instructions in the form before proceeding.

Processing Time: Once you submit your booking, the booking system will be updated automatically. A confirmation email will be generated and sent to your student/staff email.

BOOK NOW

Graduands / Graduates

Purpose: This form is used by students who have completed their studies and require a Completion Letter and/or an official Academic Transcript between the time they finish their final semester of study and graduation.

 

Eligibility:

– Completion letters are provided free of charge to students between the time they finish their final semester of study and graduation.
– Students receive an official Academic Transcript at the time of graduation. ONE additional copy may be requested free of charge prior to graduation. Further copies are available for a fee via the Official Academic Transcript Application.
– Each application will be reviewed to confirm eligibility prior to being processed. 

 

Processing Time: Up to 10 business days

APPLY NOW

Purpose: To be completed if you intend to graduate.

 

Eligibility: A student who is either in their final semester of study or has completed their course. You must have met all requirements of your course to graduate, including practical components and third-party examinations where applicable. Applications will not normally be accepted after the 1st of February of the ceremony year.

APPLY NOW

Purpose: To be used if your testamur has been destroyed, lost, stolen or damaged and you require a new copy.

 

Eligibility: A statutory declaration outlining the circumstances of the loss or damage to the testamur MUST be included with the lodgment of the form. A damaged testamur MUST be returned to the Student Administration Office before the request can be processed.

 

Approval: There is a charge of $120 (incl. GST) for a replacement testamur, (plus an additional charge of $30.00 for international postage). Replacement testamurs will be posted by registered mail.

 

Processing Time: 20 business days

 

REQUEST NOW

Excellence in teaching awards

Lecturer can fill this form to nominate themselves for the Excellence in Teaching Award.

APPLICATION FORM

Use this form to nominate a lecturer for the Excellence in Teaching Award.

NOMINATION FORM